The general terms and conditions of Thomsn Rock

At all times, carefree booking and vacationing is our motto at THOMSN. Book now without risk.

Our cancellation conditions for the winter season

  • Cancellations up to 30 days before arrival are free of charge 
  • 29 - 7 days before arrival we charge 70 % of the total stay  
  • 6 - 1 day/s before arrival as well as in case of no-show we charge 100 % of the total stay


Our cancellation conditions for the summer season

  • until 14 days before arrival free of charge
  • 13 - 7 days before arrival 70%
  • 6 - 1 day/s before arrival and non-arrival 100%


Cancellations must be made in writing by post or e-mail. In addition, the Austrian Hotel Contract Conditions apply.

Place of jurisdiction : Zell am See


Travel Insurance:

Please take advantage of our insurance service of the European Travel Insurance directly with your booking or afterwards, this is approx. 5% of the travel price (graduated prices according to info sheet).

Otherwise we assume that you do not need an insurance, because you have your own insurance cover or none is desired. Please understand that in case of cancellation fees will be charged within the legal limits. 

If you book at short notice, you have the possibility to take out a cancellation insurance online

Hotel Cancellation Plus leaflet

Information sheet Hotel Cancellation Premium


This service can be booked directly when booking your vacation on our website or via the LINK offered below with Europäische Reiseversicherung:

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